Popular issues
At what frequency are pump parameters recorded in the database?
Pump data are stored at 3 500 RPM. During equipment selection, recalculation is performed based on the frequency selected by the user. For details, see Pump.
When selecting a pump that achieves the required flow rate, the resulting head is very high. Why is that?
A high head may be caused by a high WHP or frictional losses. Additionally, the total dynamic head is calculated using the fluid’s PVT properties and current operating parameters. This value differs from the nominal head which is typically determined using water.
How to work with correlations and select the right one?
All correlations are described in the corresponding section of this guide. For details, see Appendix A: PVT Correlations.
At what frequency is the pump power consumption calculated?
At the operating frequency.
Why are the gas separator parameters not calculated when I select equipment for a new well?
Most likely, the pump has not been added. If this is the case, it is impossible to determine the pressure/temperature conditions at the intake, which means it is impossible to assess gas separation parameters in a non-flowing well before running the equipment. For details, see Pump.
How to add deviation survey data?
In the Wellbore section, on the Deviation survey tab, click Add (+) to add a new row or click Paste (
) (or press Ctrl+V) to paste data from another table.
The inserted data must contain numerical values only. If the data includes a row with zero values or NaN (not a number) values, delete them after insertion.
For details, see Deviation survey.

The temperature distribution graph is not generated, and it's not possible to change the length of the submersible cable.
The temperature gradient calculation is only possible after selecting the cable, as it depends on the properties of its conductors and insulation.
The length of the power cable is set automatically based on the pump setting depth. The lengths of the high temperature cable and motor lead extension (MLE) must be set manually. They are subtracted from the power cable length.
For details, see Cable.
In the ‘Transformer and Controller’ section, no parameter values are displayed in the diagrams.
Ensure that the cable is selected, as the data for calculating the surface electrical equipment is taken from this section. It is also necessary to verify that all equipment components—from the pump to the cable—are selected and the corresponding sections are filled out. For details, see Cable.
How do friction factor and hold-up factor affect calculations?
Both the friction and hold-up factors are taken into account when calculating the total pressure loss in the wellbore. The following formula is used:
ΔP=friction factor ΔPf+ hold up factor ΔPa + ΔPg where:
- ΔPf – frictional losses
- ΔPa – hydrostatic gradient
- ΔPg – losses due to phase acceleration
The default value of the friction and hold-up factors is 1. Values entered manually can be used for the purpose of testing or empirical data matching.
How is the swap angle value used in calculations?
The swap angle defines the threshold at which vertical correlations are applied instead of horizontal ones. If the inclination angle is less than or equal to 45°, horizontal correlations are used. If the angle is greater than 45°, vertical correlations are applied.

What is IFT and how does it influence calculations?
IFT stands for interfacial tension. In multiphase flow calculations, it is used for the following purposes:
- Flow regime determination: IFT affects the shape of bubbles and droplets, influencing whether the flow is classified as bubbly, slug, or annular.
- Interfacial interaction calculations: IFT affects friction and phase distribution, which, in turn, affect pressure losses.
- Gas holdup estimation: IFT is used in empirical correlations (e.g., Duns & Ros, Hasan & Kabir) to estimate the fraction of gas retained in the liquid phase.
What data is on the ‘Heat transfer’ tab and how does it influence calculations?
The Heat Transfer tab is designed to calculate the temperature distribution along the wellbore. To start, you need to specify input data such as surface and reservoir temperatures. Then, select a calculation method that will determine the required input parameters. For details, see Heat transfer.
When should Hasan-Kabir and Rough Approximation methods be used?
The Hasan-Kabir method provides higher accuracy as it considers individual heat transfer coefficients for casing, tubing, cement, and the surrounding earth, as well as the thermal conductivity of the rock.
The Rough Approximation method uses a generalized heat transfer coefficient to estimate the temperature profile, making it simpler but less precise.
User guide
Software for Well and Downhole Equipment Modeling